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Realty Management Services

 

At Vienna Capital Group, our experienced team offers a full complement of hotel and resort management services designed to provide maximum support and achieve substantial revenue growth. Our hands-on approach spans the entire hotel investment cycle and beyond. With a focus on food and beverage, revenue management, franchisor relations and much more, we utilize our solid foundation in the hospitality industry to provide maximum profitability to your bottom line.

 

  • Revenue Enhancement

  • Pre-Transition Analysis and Planning

  • Franchisor Relations

  • Information Technology

  • Transparent, Prompt and Accurate Reporting

  • Associate and Guest Satisfaction

  • Food and Beverage Services

  • Capital Budget Management

  • Permits and Licenses Administration

  • Accounting Services

  • Pre-Opening Services

Revenue & Ecommerce Management

 

  • Revenue Management Services

    • Brand Specialists

    • On Demand Systems Training

    • Strategy Audits and Implementation

    • Data Analysis, Interpretation and Execution of Strategies

    • System Audits

    • Pre-Opening, De-Flagging and Re-Flagging

    • Asset Due Diligence

    • Career Path Focus

  • eCommerce

    • Website Audits

    • Social Listening Monitoring

    • Application and Program Trainings

    • Online Channel Content and Graphic Monitoring

    • Digital Marketing Contribution

    • Due Diligence for Online Space Applications

Operations Management

 

The success of your hotel is contingent upon a seamless integration of every point of contact, from guest services and associate interactions, to market factors affecting your overall business plan. At Vienna, our hotel management and operations programs are efficient and time-tested. Along with an intricate knowledge of market dynamics and hands-on hotel management tactics, Vienna Capital Hotels & Resorts focuses on asset preservation, helping you surpass guest and investor expectations, and ensuring your hotel runs at optimal levels. At Vienna, our team members will:

 

  • Work as an extension of your hotel ownership to execute a sound business plan

  • Provide hands-on, professional hotel and resort management services

  • Deliver superior financial performance while improving asset value

  • Create a positively-charged work environment where associates can flourish

Financial Management

 

Your hotel’s profitability begins and ends with your balance sheet. At Vienna, we specialize in sound financial management for the hospitality industry, ensuring efficient financial operations through our centralized accounting services. Our experienced team interprets and delivers actionable financial intelligence, in order to guarantee maximum profitability, and ultimately improve property value, based on superior financial performance. Vienna Capital's cloud-based financial services set us apart from other hospitality management firms and cater to the following extensive transaction processing and financial reporting needs:

Cash Flow Management

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  • Weekly Monitoring of Account Balances

  • Monthly Cash Flow Projections

  • Assistance with Banking Relationships

Risk Management

 

Vienna understands the importance in maintaining a successful and responsible hotel while reaching your bottom-line goals. Our approach to Risk Management goes beyond traditional solutions to create substantial value and provide meaningful savings. We consistently work in tandem with our broker as a claims advocate to ensure the best possible outcome for every claim, whether property or liability. To ensure you and your hotel are adequately protected, all general liability and property coverage are both loan and franchise compliant.

Due to the portfolio nature of our program, you will gain greater market access, lower your costs, and achieve decreased deductibles. For specialty policies, Vienna Risk Management will work with our broker to tailor asset specific coverage to the exposure and client needs. The foundation of our comprehensive property and liability insurance program includes the following coverage

Facility Management

 

Vienna is one of the leading operations and maintenance service providers. Our range of services includes the operations and maintenance of  and integrated real estate solutions. We provide around-the-clock support for mission-critical activities. Whether supplying facilities management services for banking, data and broadcast centers, or supporting Lebanon's Residential and hospitality projects, we provide our clients with peace of mind while allowing them to operate efficiently and focus on their core operations.Our ability to operate and maintain major public-private partnership (PPP) projects completes Vienna Group’s full life-cycle service offering. By providing valuable input at the design phase and ensuring timely capital rehabilitation during the operations period, we enhance the operational efficiency and longevity of PPP projects.

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